12 Questions to Ask Before You Hire Any Minnesota Contractor
Roof, kitchen, driveway, furnace, deck, landscaping—no matter the project, these questions help you tell the difference between “sounds good” and “this is someone I can actually trust with my home.”
Most homeowners only hire a contractor a few times in their life. Contractors do this every day. That gap in experience is where miscommunications, bad assumptions, and sometimes flat-out scams sneak in.
The goal of these questions isn’t to grill the contractor or play “gotcha.” It’s to see how they respond when you ask reasonable, basic things about your project, their business, and how they work.
Pay attention to both the answers and the attitude. A good contractor won’t flinch at any of this. In fact, many will be glad you’re asking.
“Can you walk me through exactly what you’re planning to do?”
Start simple. Before you talk about money or timing, ask them to explain the job in their own words: what they’ll do, in what order, and what the end result will look like.
You’re listening for clear, confident, plain-English explanations—not a cloud of jargon or “don’t worry about it, we’ll handle everything.”
“What’s included in your price—and just as important, what isn’t?”
This question forces everyone to get specific. Many bad experiences come from homeowners assuming certain things are included—like permits, haul-away, or fixing damage—and finding out later they aren’t.
Different trades will answer this differently, but a good contractor will be able to name the edges of the job: what’s inside the price and what’s clearly on the outside.
“If you discover something unexpected, how will you handle it?”
Hidden rot, bad wiring, soft concrete, surprise code issues—almost every trade runs into “extras” once the job starts. The difference between contractors is how they handle those moments.
You want a clear process: they pause, explain the issue, give options and prices in writing, and get your approval before moving ahead.
“Who will actually be on my property doing the work?”
Sometimes the person giving the quote is the same person doing the work. Sometimes they’re not. Neither is automatically good or bad—but you deserve to know who’s showing up.
Ask whether they use their own employees, regular subcontractors, or random day-labor. Ask who supervises the job and who you talk to if there’s a problem during the work.
“Can you show me proof of insurance and any required licenses?”
If you only ask one “paperwork” question, make it this one. A reputable contractor in any trade should expect it and have the info ready.
In Minnesota, some types of work require specific licenses or registrations. Others may not—but either way, you want a legitimate business behind the person on your property, with current insurance that matches that business.
“How do your deposits and payment schedule work?”
Different trades structure payments differently, but the logic should always make sense to you. A fair schedule shares the risk: you’re never massively ahead or massively behind.
Ask how much is due up front, when the next payments are due, and what has to be completed at each stage. Also ask what forms of payment they accept.
“What does a typical day on the job look like at my house?”
You’re trying to see if they’ve actually thought through the logistics: where they’ll park, where materials go, how they enter the house, when they’ll start and stop, and how they’ll keep things safe and as clean as possible.
Every trade creates some disruption. The pros know that and are upfront about noise, dust, access, and how they’ll respect your space and neighbors.
“How do you protect my property and handle damage if something happens?”
Trucks, equipment, ladders, materials—almost every trade has the potential to crack concrete, tear up grass, scuff siding, or bump into something they didn’t mean to.
Ask what they do to protect your property up front, and what the process is if there’s damage: who documents it, who pays for it, and how they make it right.
“What kind of warranty or follow-up do you offer on your work?”
You’re not just paying for the job—you’re paying for what happens if something isn’t quite right afterwards. Warranty terms will look different project to project, but there should be something in writing that covers at least a reasonable window.
Ask whether the warranty covers labor, materials, or both, and how you’re supposed to reach them if you need help later.
“Can you show me a couple of recent projects similar to mine?”
You don’t need a huge portfolio, but you do want proof they’ve successfully done work like yours in the real world—and recently.
This could be photos, addresses (for exterior work), or even a past client willing to take a quick call. You’re looking for real, local, similar projects—not just generic stock images or jobs from ten years ago in another state.
“If I have a concern or something doesn’t feel right mid-project, what should I do?”
This question tells you a lot about their communication style. Problems are much easier to fix when homeowners speak up early and contractors respond well.
Ask who you should contact, how quickly you can expect a response, and how they like to document changes or concerns (text, email, written notes, etc.).
“Is there anything about your quote or plan that you’d want to know if you were in my shoes?”
This last question flips the script and gives the contractor a chance to be a human, not just a salesperson. Often, the best information comes out here.
A good contractor might mention realistic downsides, possible delays, or small risks that are worth knowing up front. Someone who only wants a signature will usually keep it surface level.
Ask smarter questions before you hire your contractor.
Use this checklist to take control of the conversation. Contractors instantly treat you differently when you ask clear, specific questions — and the answers you get will reveal red flags, pricing games, and whether the company is actually prepared to do the job right.
- ✓ Confidence to ask the questions contrators don’t expect
- ✓ Plain-English explanations instead of vague promises
- ✓ Red-flag spotting baked right into each question
Minnesota homeowner protection.