MN Contractor Check Logo
MN Contractor Check
Raising the Standards in Minnesota
Verify Contractor →

North Star Roofing & Exteriors

Maple Grove, MN · Hennepin County
Joined MNCC: July 20, 2023 • Trades: Roofing & Siding
Independent verification performed by MN Contractor Check using documented criteria. Annual reverification required for all contractors; previous scorecards available upon written request.
91
/100
MNCC Elite
Verified: Jan 12, 2025
Next review: Jan 2026
Homeowner Risk Level Low
Download PDF Submit a Concern
Last updated: Jun 18, 2025
Full Score Breakdown
This report mirrors MNCC’s public scoring framework (0–100) and shows the exact points earned, evidence reviewed, and any notes at the time of verification.
Licensing & Legal Status We confirm the business is properly licensed and registered.
18 / 20 ›
  • Verified Minnesota Trade License
    For trades that require licensing (RBP, electrical, plumbing, HVAC, etc.).
    12 / 12
    Verified
  • Clean Licensing Record
    No suspensions, revocations, or disciplinary actions on record with the state.
    3 / 3
    Verified
  • Registered Legal Entity
    Business is registered with the Minnesota Secretary of State (LLC, corporation, or DBA).
    2 / 2
    Verified
  • Expiration Buffer
    Licenses valid for at least 60 days beyond the verification date.
    1 / 3
    Needs review
Evidence reviewed (high level)
  • State license lookup verified (active/current)
  • MN Secretary of State registration confirmed
  • License expiration date verified (60+ day buffer)
  • General Liability Insurance
    COI provided; policy active and not expired (typically $1M+ per occurrence).
    10 / 10
    Verified
  • Workers’ Compensation or Exemption
    Workers’ comp policy verified or valid MN exemption provided (if eligible).
    3 / 3
    Verified
  • Name Match & Accuracy
    Name on COI matches legal entity on file (mismatches trigger denial until corrected).
    5 / 5
    Verified
  • Additional Coverage (Optional)
    Extra points for umbrella, commercial auto, etc.
    2 / 2
    Verified
Evidence reviewed (high level)
  • COI received and validated (active, not expired)
  • COI entity name match confirmed
  • Workers’ comp policy or exemption verified
  • Optional coverage documentation (if provided)
  • Years in Business
    1–3 yrs: +3 | 3–10 yrs: +5 | 10+ yrs: +7
    5 / 7
    Verified
  • Professional Web Presence
    Website + consistent online identity (name/logo/contact/location).
    3 / 3
    Verified
  • Real Business Location
    Verified shop/office/legitimate home base (not temporary/unverifiable).
    3 / 3
    Verified
  • Business Banking & Operations
    Business bank account, invoicing, and structured payment methods.
    2 / 2
    Verified
Evidence reviewed (high level)
  • Years-in-business signal verified (registration/online footprint)
  • Website and contact consistency checked
  • Business address verified
  • Billing/invoicing/payment practices reviewed (if provided)
  • Written Estimates & Contracts
    Written estimate/contract used (not verbal-only).
    4 / 4
    Verified
  • Use of CRM / Job Management Software
    Job tracking and communication tools used (Jobber, HCP, ServiceTitan, SingleOps, etc.).
    4 / 4
    Verified
  • Documented SOPs
    SOPs for job setup/staging, safety, client communication, cleanup, walkthrough.
    2 / 4
    Needs review
  • Warranties & Guarantees
    Clear written workmanship warranty/guarantee.
    2 / 3
    Verified
Evidence reviewed (high level)
  • Sample estimate/contract reviewed
  • CRM / job tracking workflow verified (if applicable)
  • SOP documentation reviewed (if provided)
  • Warranty language reviewed (if provided)
  • Safety Training & Certifications
    OSHA-10/30 or similar training for owners or field leaders.
    4 / 4
    Verified
  • Written Safety Program
    Safety manual, jobsite rules, and safety meetings/tailgate talks.
    3 / 3
    Verified
  • Background Checks
    Background checks for employees working on/inside client property.
    1 / 2
    Needs review
  • Drug-Free Workplace Policy
    Written policy; testing protocol if applicable.
    1 / 1
    Verified
Evidence reviewed (high level)
  • Training/certification evidence provided
  • Safety manual/policy reviewed
  • Background check process confirmed (if applicable)
  • Drug-free policy reviewed (if provided)
  • Online Reviews
    10+ reviews: +3 | 25+ + strong rating (typically 4.7+): +4
    4 / 4
    Verified
  • Client References
    Recent, contactable references from Minnesota homeowners.
    3 / 3
    Verified
  • Complaint History
    Pattern review of serious complaints/disputes or legal issues (may reduce score or deny listing).
    2 / 3
    Verified
Evidence reviewed (high level)
  • Review footprint checked (volume + rating signal)
  • Reference availability confirmed (if provided)
  • Complaint/dispute signals checked
  • Response Time & Professionalism
    Responsiveness and clarity during verification (24-hour response earns higher scores).
    5 / 5
    Verified
  • Minnesota-Based & MN-Focused
    Headquartered in MN and majority of work performed in Minnesota (typically 80%+).
    5 / 5
    Verified
Evidence reviewed (high level)
  • Responsiveness during verification tracked
  • MN-based operations confirmed
Verification Notes
No red-flag patterns observed during review.